Never use a steam cleaner on a hardwood floor. A steam mop pushes water down onto the floor which can cause the finish to bubble up as the water gets under the finish. It will damage the product and could void your warranty.

Please don’t do it. It could destroy your floor. We know it is tempting because it gets the floor clean, but it also pushes water into the flooring and into the seams between the planks. When moisture is forced between the planks, it can cause damage to the floor, as well as creating a great place for mold to grow.

All of our installation instructions are available to you here: Installation Guides.

Because there is a wide variety of installation glues available, we recommend that you contact the specific glue manufacturer involved to find out the safest way for removing the product from your floor.

It is important for you to protect your floors by using Felt Pads on all furniture items. We also recommend keeping welcome mats or rugs near entry ways to remove dirt from shoes that can scratch and damage your floors over time.

*Except Maple Natural

All of our products are TSCA Title VI Compliant. The TSCA Title VI is an EPA federal standard set to limit formaldehyde emissions in composite wood products. We require all of our manufacturers to adhere to all environmental, health, and safety requirements, including stringent standards on formaldehyde emissions. The regulation establishes emission standards at levels that protect the public health. Our products are also 100% Lacey Act certified. Third party certification agencies are used to verify that all raw materials used in the production of our wood products are of legal origin.